News
Deadline looms for postmasters to apply to key Horizon compensation scheme
5+ hour, 42+ min ago (555+ words) Victims of the Post Office scandal who are seeking compensation have one month to go before the application deadline for a key redress scheme. Current and former postmasters are being urged to apply to the Horizon Shortfall Scheme (HSS) before…...
23% annual jump in people using insurer-provided health services – ABI
1+ mon, 3+ week ago (334+ words) The number of people using insurer-provided health services jumped by almost a quarter annually in 2023, according to figures from the Association of British Insurers (ABI). Some 2.2 million people are estimated to have used insurer-provided health services across the year, 23% more…...
Which? super-complaint made over ‘serious failings’ in home and travel insurance
3+ mon, 1+ week ago (1208+ words) Which? is making a super-complaint to the City regulator over its concerns about "serious failings" in the home and travel insurance markets. The consumer champion said it is focusing on these two types of insurance because they have some of…...
Regulator finds ‘concerning’ evidence of poor handling of insurance claims
5+ mon, 1+ week ago (883+ words) Insurers have been told by the Financial Conduct Authority (FCA) to improve their claims handling, following "concerning" evidence of poor practices in some cases. The regulator said that, while rising motor insurance premiums are largely driven by external cost pressures,…...
Some firms ‘earn much more money than it costs to provide pay monthly insurance’
5+ mon, 1+ week ago (1120+ words) Some firms earn much more money for providing insurance premiums paid by customers in monthly instalments than the cost of providing the cover, the regulator has said. Some "pay monthly" customers may also face a higher charge for the underlying…...
Pay-monthly insurance options offer fair value, company bosses tell MPs
5+ mon, 3+ week ago (906+ words) Bosses from major insurers have told MPs that customers opting to pay in monthly instalments rather than a lump sum upfront are being charged fairly for their cover. Appearing before the Treasury Committee, the bosses highlighted the admin costs and…...