9+ hour, 55+ min ago  (371+ words) DenisTangneyJr via Getty Images Lines for customer support at the Union County, New Jersey Department of Human Services can be long at the start of the month, while the 10-person call center must deal with 3,000 calls a day. It's a…...

4+ week, 1+ day ago  (650+ words) PixeloneStocker via Getty Images States have less than a year to implement major changes to their Medicaid eligibility and enrollment systems to comply with new work requirements established under HR 1. A report from nonprofit design studio Civilla aims to help…...

1+ mon, 3+ week ago  (204+ words) State agencies are grappling with significant changes to how the federal government approaches benefits administration. H.R. 1has presented new challenges for state and local agencies, placing them under enormous pressure to rapidly increase the efficiency of public benefits programs, both to reduce…...