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A survey shows that only 8% of consumers lodged complaints with financial institutions between 2021 and 2023. Does this figure reflect genuine satisfaction or signal barriers in the complaint process? Celebrating a quarter-century of innovation, Moonstone Information Refinery has transformed from a niche newsletter int
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It may be claim number 49. It’s their worst day. – Moonstone Information Refinery
2+ week, 6+ day ago (1399+ words) By the time a claim reaches a claims professional, it may be the 49th case they have dealt with that day. To the person making the claim, it may be one of the worst days of their life. The process may…...