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The latest global news and analysis in payments, retail, fintech, financial services and the digital economy.
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News
The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts Mean for U.S. Merchants and How Agentic AI is Changing What Comes Next
8+ hour, 21+ min ago (164+ words) PYMNTS.com The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts Mean for U.S. Merchants and How Agentic AI is Changing What Comes Next They’ve picked the product and are ready to pay. Then their preferred digital wallet is missing,…...
Rent the Runway Names Nordstrom Veteran Paige Thomas CEO
1+ day, 21+ hour ago (326+ words) Rent the Runway appointed its chief commercial officer and Nordstrom veteran, Paige Thomas, as CEO, president and member of the board of directors, the company said in a Friday (Sept. 11) press release. Thomas joined the company as CCO in June....
Cash App Pilots No-Fee Business Tools for Sole Proprietors
2+ day, 21+ hour ago (319+ words) Cash App is piloting a new experience that helps eligible sole proprietors accept peer-to-peer payments and manage their earnings in their personal Cash App account, the company said in a Thursday (Sept. 10) press release. This experience does not require a…...
Target Turns App AI Features Into Bigger Orders and Faster Checkout
2+ day, 23+ hour ago (371+ words) Target is seeing results from the artificial intelligence-powered shopping features it added to its app over the past year, the retailer said in a Tuesday (Sept. 8) press release. “Guests move naturally between our stores and digital channels, and we’re using…...
Macy???s Raises Outlook as Premium Goods Drive Sales Growth
3+ day, 1+ hour ago (458+ words) Adding higher-priced products and catering to middle- and high-income consumers helped drive sales growth across the Macy’s, Inc. brands in the second quarter, executives said Thursday (Sept. 10) during an earnings call. Macy’s, Inc. saw growth across all its brands, including…...
Walmart Expands Tap to Pay as Amazon Builds Its AI Capacity
3+ day, 1+ hour ago (714+ words) Walmart is loosening control at checkout to strengthen the broader customer relationship, betting that payments can become more open as long as identity, loyalty, data and engagement stay inside its ecosystem. Amazon is pushing retail competition upstream into AI infrastructure,…...
Walmart Adds Papa John???s to Restaurant Delivery Partner List
3+ day, 2+ hour ago (418+ words) Walmart is reportedly expanding its restaurant delivery program with a new partnership with Papa John’s. As Bloomberg News reported Thursday (Sept. 10), Walmart says food from the pizza chain can be delivered in 30 minutes or less from the retailer’s website or…...
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
3+ day, 23+ hour ago (733+ words) Nearly 50 million U.S. adults begin retail product research with AI, and 39 million have moved away from the channel where they started. AI changed at least one purchase decision for 83% of retail researchers who used it, including the price, brand, product or…...
Mastercard Sued by 300 Hotel Companies in UK Over Swipe Fees
3+ day, 23+ hour ago (420+ words) Mastercard has been sued by around 300 hotel companies in Britain over card payment fees, in the latest antitrust challenge over the costs merchants incur when accepting card transactions. According to Law360, the hotel companies are challenging Mastercard over multilateral interchange fees,…...
Instacart Launches AI Agent Clementine to Turn Chats Into Grocery Carts
4+ day, 2+ hour ago (411+ words) Instacart has launched an artificial intelligence grocery shopping assistant that can turn a conversation, grocery list or recipe into a ready-to-buy cart, the company said in a Wednesday (Sept. 9) press release. Dubbed Clementine, the assistant is available to most U.S. and…...