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News
Life CCC sanctions insurer over inaccurate and delayed annual notices
8+ hour, 20+ min ago (534+ words) The Life Insurance Code Compliance Committee (Life CCC) has sanctioned a life insurer after more than 10,000 breaches meant customers received annual notices that were inaccurate, incomplete or issued late. Between August 2024 and January 2026, the insurer failed to include relevant policy benefits,…...
ACA welcomes consultation on construction industry charter and standards
1+ week, 5+ day ago (550+ words) The Australian Constructors Association (ACA) welcomes the Australian Government's progress on the proposed Construction Industry Charter and the discussion paper on the Construction Industry Standards, saying the reforms reflect a key theme debated by industry leaders at Foundations and Frontiers…...
Heather Loewenthal appointed Independent Chair of the General Insurance Code Governance Committee
2+ mon, 7+ hour ago (454+ words) The Code Governance Committee Association has appointed Ms Heather Loewenthal BSc Psych (Hons) LLB FAICD FACI as the next Independent Chair of the General Insurance Code Governance Committee (GICGC) following a joint nomination by the Australian Financial Complaints Authority (AFCA)…...
New member to join Life Insurance Code Compliance Committee
2+ mon, 6+ day ago (187+ words) The Life Insurance Code Compliance Committee (Life CCC) welcomes the appointment of Ms Anna Meulman as its new Consumer Member. Ms Meulman will join the Life CCC from 1 July 2026, bringing significant experience in consumer law, financial services, complaints handling and advocacy…...
Life CCC sanctions insurer for collecting medical information without valid consent
5+ mon, 4+ week ago (393+ words) Between March 2020 and March 2024, the insurer requested and collected medical information during underwriting without first obtaining consent using the prescribed authority wording. In total, 2,171 applications were affected, impacting more than 2,000 customers. Chair of the Life CCC, Jan McClelland AM, emphasised…...
ASA Welcomes Improved Transparency for Private Health Members
6+ mon, 2+ week ago (475+ words) The Bill aims to strengthen transparency and improve patients’ understanding of their healthcare and private health insurance arrangements. The ASA supports these objectives and looks forward to continuing to work constructively with the Department to ensure that that all information…...