5+ hour, 21+ min ago  (486+ words) AIA NZ has released its latest Claims Compass, reporting $790 million in total claims paid to more than 789, 000 New Zealanders for the year ended December 31, 2025. The insurer says it accepted 91% of all claims received during the period. It paid: AIA NZ…...

3+ mon, 1+ day ago  (498+ words) Rising mental health claims are placing pressure on the sustainability of TPD insurance in Australia, prompting insurers, reinsurers, and regulators there to reassess product design and underwriting practices. Speaking during the first in a five-part Zurich Sustainability Round Table series…...

3+ mon, 2+ week ago  (354+ words) More than 100, 000 complaints were lodged with the Australian Financial Complaints Authority in the last financial year, with just 2. 4% relating to life insurance. During the year, AFCA reported that Australian clients were paid more than $390, 000 in compensation with complaints spread across…...

3+ mon, 3+ week ago  (298+ words) The Australian life insurance sector continues to face systemic weaknesses in record keeping, policy design and claims handling according to the most recent Systemic Issues Insights Report published by the Australian Financial Complaints Authority. In Edition 7 of the series, covering…...